Terms of Use

The content available via eihbank websites is provided solely for information purposes and may not be copied, distributed to other persons or published either in full or in part except with the bank’s prior approval. The information is provided solely for general information purposes, it being understood that no liability can be assumed for any errors or omissions.

E-mail messages
It should be noted that e-mail messages sent to eihbank are not encrypted. Accordingly, the possibility of third parties gaining access to their content cannot be ruled out. In their own interest, customers should therefore avoid any references to specific transactions. For this reason, eihbank does not accept any orders or instructions tied to a specific date in e-mail form.

Data privacy
Banking transactions are based on trust. eihbank attaches particular importance to ensure the privacy of personal data such as names, addresses, telephone numbers, e-mail addresses and account data. Needless to say, eihbank’s website activities conform to the requirements stipulated by data privacy and security legislation.

The following should therefore be noted in this connection:

Personal data
eihbank does not collect any personal data on its websites without the customer’s consent. The customer is the only one to decide whether any data is to be disclosed to eihbank, e.g. in connection with registration procedures. Personal data is used to answer customer inquiries, to process customer orders or to arrange access to special information or offerings. In the interest of maintaining customer relations, it may also be necessary to
   – store this personal data on eihbank servers,
   – use this data to inform customers of eihbank’s products and

It goes without saying that eihbank respects the customer’s decision not to disclose his or her personal data. eihbank promises not to sell any personal data to third parties or to market it in any other way. Automatically collected information not constituting personal data. When the customer accesses eihbank websites, information that is not personal in nature (e.g. the internet browser and the operating system used, domain name of the customer’s website, number of visits, average duration of visit, pages accessed) is being collected automatically. eihbank uses this information to measure the appeal of its websites and to improve their content.

Information on cookies
When you visit an eihbank website, cookies are automatically deposited on your computer so that you are identified when you visit the site again. You can prevent such cookies being saved or specifically authorise them on a case-by-case basis by setting your internet browser accordingly.

Children should not send any personal data to the eihbank websites without the consent of their parents or guardians. eihbank advises all parents and guardians to educate their children on the careful and responsible use of personal data on the internet. eihbank does not knowingly collect personal data from children, use it in any manner or disclose it to any third parties without authorisation.

eihbank takes suitable precautions to protect personal data. Customer data is conscientiously shielded from the risk of loss, destruction, forgery, manipulation and unauthorised access or disclosure.

Links with other websites
eihbank websites include links to other websites. eihbank cannot be held responsible for the data privacy strategies or content of such other websites.

Questions and comments
Questions and comments on data privacy can be directed to eihbank under ‘Contact’. Ongoing technological progress in connection with the Internet may impact eihbank’s data privacy policies. Any modifications will be publicized in good time on this page.

Data Protection Officer:
BankenService Berlin GmbH
Herr Ulf Mulka
Platanenallee 11
14050 Berlin
Phone +49 30 44058503
Fax +49 30  44058510